Get In Touch Ph: +1.415.300.7962

How To Demonstrate Laser Focus
And Show That You Have
The BEST Solution To
A Customer’s
Problem.

Visual Space

It happens fast. Less than a second. In a micro-second, your customer’s eyes land on your website and send a message to their brain, which then decides how it feels about you before even a single word is read. The famous copywriter Joseph Sugarman says that when trying to gain a new customer, first you need to create the right environment. You need to give your visitor the visual space they need to focus on your product, whether that is in an actual physical space, or purely online. After you have introduced yourself visually, if your potential customer feels good and they like what they see, the next part is easy. Well, o.k., I fibbed, it does take a bit of work, but not as much effort as it took to dream of, invent and refine your product! Don’t stop until you have completed this final important step of your product’s life span. As the creator of your product, you will need to write your own sales copy, until you don’t. I am Wendy Louise Nog, founder of Future Bright, and builder of digital brands. I wrote this in order to empower you, because in this world of covid, suddenly your digital presence is absolutely critical. Now, let’s start talking about how to write effective copy.

In This Article

  • Stop losing visitors before they read your first line of copy
  • Learn what elements will keep your audience engaged
  • Learn how to turn a natural objection into a “yes”!

Explore this article – I wrote it for you in this time of covid

Once your visual cues have established who you are, you need a headline and copy that help the visitor feel like you are speaking directly to them like I am doing right now. I am writing to you in my own voice, rather than a salesy voice, because I want you to know and feel that I am absolutely focused on getting copywriting skills into your toolbox because frankly, without the right copy, your brilliant idea is in danger of remaining just that…an idea. You know in your heart that what stands between you and the wild success of your idea is a very small collection of skillfully written words. You badly want to know what those words are. You want that lightbulb to go off and for those words to emerge, to experience a mind shift that takes you away from the same old copywriting ideas you have had to words that impulse your audience to engage. What you will learn here, and as you continue your copywriting journey, is that even well-known successful copywriters agree that discovering those words requires a process every.single.time. The words that launch you into success will rarely just appear in your mind. You need to develop the skill of taking yourself to that mind shift! It is exhilarating, gives you passion about your idea all over again, and produces the best work! After going through that process, you will emerge with nearly perfect copy, but you will likely still need to further fine-tune it in real time with A/B/C/D testing until you get just the right combination of words. Before writing those words however, the most important step in this process is identifying an important aspect of your product.

Your Headline

What special aspect of your product sets it apart from all others?

This will become your headline.  It isn’t a feature, or a detail, it is something almost like magic…an intangible aspect that makes your customer not just want the product, but want to get it from you, and you alone, and immediately.  A purchase is an emotional decision backed up by logic, Sugarman says.  Once you have discovered the “magic”, and have brought it to your customer’s attention, then you can start talking about the next very important step (justifying with logic). But first you need to go through a creative and sometimes agonizing process of finding that magic.

It Is There Somewhere

“The first job of an ad agency is to look at your product in every imaginable way:  frontwards, backwards, sideways, upside down, inside out.  Because somewhere, right there in the product itself, lies the drama that will sell it to people who want it.” ~Sugarman

If your audience has made it this far in your presentation, they are likely very curious, and something about you has resonated with them. If the environment that you created didn’t suit them and they have left, it is possible that they are not your ideal customer. It is also possible that your copy just needs reworking. I am running a heat map on this page. I can’t identify individual users, but I get a visual report that shows me how many visitors like you are reading just part of the article, or are scrolling down to the bottom where there is free access to some of the tools I use. By the time you are reading this, I have tweaked this copy many times in an effort to refine it and encourage you to read the entire article because it is full of information that will help you even in the last paragraph. You may need to try different wording to see if you get more engagement. Of course most web pages you write will have just a few phrases with a simple call to action, and will not be a longer informative article like this one is. With the right wording, your ideal customer will recognize that you see certain things in the same way that they do, are offering something that is meaningful to them, and will want to continue on to learn more. You can also offer to let them skip right past your text and give them access to your offer a few times in your article.

Your Unbeatable Solution

It is a bit of a no-no to talk about yourself in your copy, but I want to illustrate for you the thinking that led to what I feel is Future Bright’s magic so that it can inspire your own discovery. Please forgive me for a moment as I turn your attention to Future Bright. There are literally tens of thousands of web design and development shops around the world. Each has its own specialty and style. They all produce the same thing…websites. What is different about us?

My style of service includes empowerment, beauty, and function. I have always had the goal of making sure that my clients feel more confident about their web presence than they ever have before, and that they have at least a surface understanding of how the amazing, gorgeous lead generating system that we have built for them works so that it becomes an engine for their sales. I want them to feel like it is easy.

We don’t just build websites, we build the entire social structure around the website. Take note, these are all elements that you do not want to overlook in your own digital presence. We put in place beautiful social media profiles and ads that lead visitors to our client’s website, where the visitor becomes engrossed in their brand, opts-in to continue learning more, and then makes a purchase or reaches out to begin the relationship. If the customer needs time to think about it and leaves without an engagement, no worries, we can remind them to come back later with targeted ads that appear on their social feeds. There is then an email marketing system in place to reach out to customers and those who have opted in. We build robust lead generating systems that incorporate touchpoints from across the entire social media and web based landscape.

Websites are often pretty but not very functional, or functional but not very pretty. Because I have 20 years of experience in digital plus a degree in tech and a degree in business & fine arts, what we can offer our clients that other shops can’t is both beauty and function.

We create absolutely gorgeous websites that have powerful systems behind them.

That combination is our magic, what Sugarman calls the “drama”, our superpower.  As Sugarman says, you need to look at your product or service from every direction and identify what is truly unique about it. This helps you further identify who your target audience is, so that you can write directly to them. A headline for our web & digital services might read something like,

Your mighty digital presence is within reach!

O.k. now, on to discuss that next important thing! Logical reasoning.

Justify With Logic

Once your customer is confident that you are laser focused on solving their problem because you created an environment that put them at ease and have shown the magic of your product or service, they may really want to do business with you but still need to justify the purchase in their mind with some logical reasoning. What are logical reasons to buy your product or offering?

Natural Objections

It helps to know at this point the objections a customer might have to buying your product and to make some assurances. Our brains are constantly telling us “no”. It could be cost, or timing, or they need to talk it over with their partner. Maybe they are afraid they will break your product as they are walking out the door. These are all completely valid concerns. In his book “Copywriting Secrets”, Jim Edwards calls these the roadblocks. Addressing those objections will further reassure them that you have carefully considered their needs with a great deal of integrity.

For example our prices are not cheap. But we work fast and smart which saves cost in the long-term. If a client is sensitive to cost, we create a custom package that at least gives them a basic platform to start with, and a long-term goal to work towards.

When you have addressed the objections of your audience and put reassurances in place, you have now paved the way for them to make the logical arguments with themselves to change their inner no to a “yes”.

Now, how do you put all of this together for your own digital presence? Or put it all into one powerful headline?

Getting Started With Copywriting

Time Has Measurable Value

Most people believe that given the time and tools, they could learn how to create or do anything, and that is absolutely true. The world is full of products that could be made by anyone given the right circumstance. But time is fixed. We can’t squeeze another minute from a day, or month from a year, and no one has a garage big enough to hold all of the tools needed to make all of the gadgets they desire.

I made this for you!

Every single product or service has a message from its creator, “I made this for you so you can do other things that you enjoy or need to focus on”. The same is definitely true for building a digital brand and presence. It is also true of what you are doing for your own customers.

You can take the overview I have shared with you here and flush out a journey for your customer that includes visual space, your magic, and assurances.  I highly recommend reading multiple books about copywriting, as each author will have a different style and perspective. One will resonate with your own voice. That is what I did, because I wanted to master words to go along with the beauty and tech that we build. I like Sugarman because he and I are similar people, with very diverse interests and skills. His voice is optimistic, he believes his customers are intelligent, and he gets excited about new ideas and technology. Rather than using manipulation to get a sale, he enjoys empowering his audience with the information they need to make an informed decision.

You already know from reading above that I am systems oriented, so you can imagine that I have come up with a system or method for writing copy. I tore through all of the copywriting books and marketing books and courses I could get my hands on, and have put together a process for taking yourself on a mindshifting examination of your product, and producing effective copy that will lead your audience to a sale. I want you to have it.

Get Help! And Books!

If you would like to put your copywriting woes behind you, getting started is really easy!
It requires a bit of training, a process, and practice. Many people have been in the place where you are right now, realizing that you need to learn to write sales copy. I certainly was! It helps to have someone show you where to start, even if it is just baby steps.

Get My Tools!

If you will click the button below and answer a few questions for my survey, I will send you my reading list, a couple of awesome tools, and information on how to get my copywriting working sheet. Take the quick survey!

I said that even the last paragraph has something that you need, and I am going to keep my promise.  Below is a quote from Russell Brunson, founder of ClickFunnels. This quote opened my eyes up to understanding people like nothing has before.  I developed a deep compassion not only for others, but also for myself.  I saw the courage it takes to try to make a change, and also the absolute necessity.

 

“One reason many people struggle to make the changes they want and need in their lives is the fear of failure.  If they try to change and it doesn’t work for them, then their dreams are dead…they will give up potential success for fear of losing their dreams.”
~Russell Brunson

The world needs your product. You made it for John, or Ranji or Alexa, to free up their time so that they can have a better chance of seeing their dream come true.

Future Bright - Wendy Louise Nog

-Wendy Louise Nog, Founder